Shipping Policy

Shipping Policy

Free shipping. Every order. Pan-India.

We believe shipping should be simple, free, and transparent. Here's everything you need to know about how your freshly cooked order reaches you.

At a Glance

Shipping highlights

Free Shipping

On every single order. No minimum order value.

Always Free

Fresh Preparation

Every order is cooked fresh after confirmation.

24–48 Hours

Delivery Time

Shipping via Shiprocket pan-India.

3–7 Business Days

Total Timeline

From order to your doorstep.

4–9 Days

COD Available

Pay remaining on delivery after ₹99 booking.

Pan-India COD
Delivery Timeline

When will my order arrive?

Since every order is freshly cooked, delivery involves two stages — here's what each looks like.

Stage Timeline Details
Step 1: Fresh Preparation 24–48 hours Your batch is cooked fresh after receiving your ₹99 advance booking. No pre-made stock.
Step 2: Shipping 3–7 business days Quality-checked, packed in food-grade pouches inside branded boxes, and shipped via Shiprocket.
Total Delivery 4–9 days From order confirmation to your doorstep.
Please note: Business days exclude Sundays and public holidays. Delivery to remote or Tier 3/4 locations may take 1–2 additional days. During festival seasons (Chhath, Diwali, Holi), delivery times may be slightly longer due to higher order volumes.
Order Journey

From click to doorstep

Four simple steps — you'll know exactly where your order is at every stage.

1

₹99 Booked

You confirm your order with ₹99 advance.

2

Freshly Cooked

Your batch is prepared in 24–48 hours.

3

Dispatched

Packed and shipped with tracking link.

4

Delivered

At your doorstep in 3–7 business days.

Good to Know

Additional information

A few more details that might answer your questions about orders, payments, and deliveries.

Order Tracking

Once dispatched, you'll receive a tracking link via WhatsApp and/or email. You can track your shipment in real-time directly from the courier's website.

Packaging

All products are packed in food-grade pouches inside branded outer boxes to ensure freshness and prevent damage during transit.

COD Policy

Cash on Delivery is available on all orders pan-India. Pay ₹99 advance to book, and the remaining amount to the delivery agent. Please keep the exact amount ready.

Prepaid Priority

Prepaid orders receive dispatch priority and a flat 5% discount. If you want your order faster, paying online is the best option. UPI, cards, and net banking accepted.

Delivery Attempt Failed

If the courier is unable to deliver after 2–3 attempts (customer unavailable, wrong address, refused), the order will be returned to us. Full refund will be processed within 5–7 business days.

International Shipping

Currently, we only ship within India. International shipping may be available in the future.

Questions about your shipment?

Share your order number and we'll help you track it.
Mon – Sat · 10 AM – 7 PM IST

Email Support
support@apnaswad.co